Hi there, @NONNA. It certainly sounds like you are charging the Video Doorbell completely. With there being no lights or reaction coming from your Doorbell when off the charger, the best next step will be a reset. Please hold the Video Doorbell setup button for 20 seconds to complete a reset.
Once reset, the Video Doorbell will require a setup or reconnection to be completed in the Ring app. Throughout this process there should be some LED lights showing, and the setup should complete as intended.
If setup is continuously failing and there looks to be no response for your Video Doorbell, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.