Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
D
Video Doorbell Keeps Freezing
connectivity
battery-video-doorbell
battery-life

I have a Video doorbell that keeps freezing every 2 hours. As it is battery powered, I have to remove the doorbell, plug it into the charger and eventually it reconnects and all is good. Approx 2 hours later it will stop working and I have to plug it back in to the charger again. I have charged the doorbell for over 12 hours and I have tried moving the doorbell next to my WIFI router, then leaving it but again a couple of hours later it has frozen and I have to plug back into the charger to get it working again. I have tried a factory reset, including deleting the device from the app but the problem persists. Occasionally it will go through a cycle of rebooting as the blue LED's flash for a couple few seconds and then it will reconnect. Any suggestions on how to resolve?

736

0

0

06-01-2022 04:18:22

Responses (1)

  • V

    How old is your doorbell? Sounds like your batteries have hit their life cycle having to be put on charge every 2 hours. Try replacing your batteries.

    0

    06-01-2022 06:54:53

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members

    U

    user63814

    3

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution