Hi @GSR2020. Is it possible that your Chime Kit in your home is not compatible with the Ring Device? You can see the list of compatible Chime Kits in our Ring Help Center Article here for the Ring Video Doorbell, and here for the Ring Video Doorbell 2, all depending on which Doorbell you have!
Additionally, I would recommend getting a Chime or Chime Pro, as these will echo the Doorbell sounds wherever you have them in your home in an available outlet to be plugged into! We also have newer versions of both the Chime and Chime Pro coming out soon as well, if you would like to check out our website and pre-order those.