Video Doorbell doesn’t ring inside the house

[user62990]

Hi

I need help with the volume of the ring doorbell. It rings outside but not inside the house. How do we get it so we hear the doorbell? Thanks.

[lalalala]

what type of ring video doorbell do we have?

[user62990]

Hi
I have Ring Doorbell 2020 edition. I got it to ring on my phone, but I would be able to hear it within the house.

Thanks

[A.Gaber]

It might be a dumb question but do you have a linked Chime inside the house?

If no, you need to get one.

If yes, there are two options to change the sound:

1. In the “Ring” app go to the “Device Settings “-Notification settings-Linked Chimes- Rings- select the chime and check “Alert you” ( other option is ”do nothing “ you might have this selected now)
2. In the “Ring” app go to the “Device Settings “- In home chime settings-advanced settings- Chime type- select other then “none”