Video Doorbell 3 Plus Black And White At Night

Products Video Doorbells
#1

I had a Video Doorbell 2 (2020 Release) that was always nice, fairly sharp color at night.

Just installed a Video Doorbell 3 Plus and it is black and white at night. Is it supposed to be like this?

I read a review that says “Night vision: We were also impressed with the 3 Plus’ night vision, which was black and white thanks to its infrared LED sensors. Even when we had a friend getting in from a red-eye in the middle of the night, we could clearly see him and buzz him in without having to call or text.”

security.org Video Doorbell 3 Plus Review

I’d much rather have the “night color vision” of the Video Doorbell 2 (2020 Release) back.

What a step backward.

1 Like
#2

Hi @EMJ. Color Night Vision is a feature that is available on some of our Powered Devices (non-battery operated). This Help Center article here has some great information that describes Color Night Vision. As we are always striving to improve your experience with Ring, I can definitely pass along this feedback for you.

You can also add this to our Feature Request Board. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you make in the Feature Request board here so other neighbors that come to this thread can easily find your feature!