The battery in doorbell 3 drains too fast. We have changed it with 3 different batteries with the same result. It the camera?
Hi @user32221. If the battery is draining more quickly than expected, this could be due to various factors such as the weather, the number of events your Doorbell records, and the strength of the wifi signal. You can find more information and troubleshooting steps in this Help Center article.
If you’ve tried the steps in that article and the battery is still draining quickly, you can try a full reset of your Doorbell after inserting a fully charged battery. Hold down the setup button underneath the faceplate for at least 20 seconds. After the reset is complete, walk the Doorbell through a new setup in the Ring app using the steps under Set Up a Device.
Monitor the battery life from there, as well as how many events your Doorbell is recording each day. If this concern persists, please give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.