Ring Video Doorbell
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Video Doorbell 2 will not connect to network
My Ring 2 has lost connection and will no longer connect to network. - I have charged the battery fully. - I have tried to re-set by pressing the black button on the front - My WiFi is on 2.4ghz - I have switched off and re-booted broadband Is there anything else I can try?
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27-09-2020 17:51:02
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Tom_Ring
Hi @Vmw105. I would try to bring the Doorbell as close to the router as possible. Once you've done that, reset it by holding the Setup Button for 20 seconds and then release it. Allow the Doorbell to reboot and then follow the steps listed in this Help Center article [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Ring-Device-to-Wifi-or-Change-Your-Wifi-Network)! Let me know if this works!
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28-09-2020 21:44:13
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