Video Doorbell 2 top of case cracking

Has anyone else seen the top of their Ring Doorbell 2 cracking? I imagine exposure to the sun doesn’t help, but I would expect better quality for what these doorbells cost.

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Same issue here. The button is fine. Was hoping i could replace the top portion of the case, but can’t find replacement part.

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Same issue here. Surely there has to be a replacement for that part. Has anyone fired-up a support ticket?

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Hi @DynamicDaddio! Did this happen during installation or over time? Our support team should certainly be able to assist with this, and can be reached at one of the phone numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Feel free to let us know how it goes! :slight_smile: