Ring Video Doorbell

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S
Video Doorbell 2 - Connection?
app-settings
troubleshooting

I am able to connect to Video Doorbell via iPhone, but when I try to connect using the Ring.app from my MacBook, I am responded with "invalid credentials". Is this normal, or is there something I am missing?

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27-06-2023 09:13:26

Responses (2)

  • J

    Hi @SSGrejsen. The Ring app for laptops and computers has been discontinued. We encourage you to use Ring.com to view your Ring devices on a laptop. This Help Center [page](https://support.ring.com/hc/en-us/articles/360059615351-Ring-Desktop-App-will-be-Discontinued-in-2023) will provide you with more information regarding this topic.

    0

    28-06-2023 05:57:43

    • S

      This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

      0

      28-07-2023 05:58:32

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