When I’m connecting it connects but stucks on the update screen then it says video preview not available. Then looses the wifi connections. I have tried to reset it I have tried restart the router device. No luck. I have tried 5 different routers and it’s not working.
This is it when the update screen dissapears and looses the wifi connection
Hi @Shortstayni. You have tried all the troubleshooting steps I would have recommended for your concern. The next best step would be to give our support team a call for further assistance. Our support team will be able to take a more in-depth look at your device.