Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
U
User Solution
Closed
Video Doorbell (1st Gen) Steady Solid Light Blue Light
connectivity
troubleshooting
hardwired-battery-video-doorbell
Fully charged battery, will not connect, nor reset with orange button. Have tried holding reset for 10, 20, 30 seconds, and shorting the top four pins (10, 20 & 30 seconds) with a screwdriver (light goes off and when released it comes back on).
Now what?
117 •
0 •
0 •
02-02-2024 07:04:31
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user75815. Holding down the setup button for 20 seconds should factory reset the Doorbell. From there, try walking through a new setup in the Ring app using the steps under Set Up a Device. If possible, bring your Doorbell near the router when trying this step. If you run into an issue during the setup process, we have some troubleshooting steps here that may help.
Should none of those troubleshooting steps work, or your Doorbell is unresponsive, the next best step is to reach out to our support team. You can give our support team a call at one of the numbers available here.
0
05-02-2024 09:51:43
•