Video Doorbell 1, Blue LED always on

Recently my video doorbell 1 blue circle led light stays on. Even when I deleted the device in the app the blue led stayed on. It is draining my battery really fast and won’t shut off. How do I go about getting a replacment?

Hi @CampfireMishap. If you could, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.