Video Door dell 2 keep updating firmware

My doorbell 2 just keep looping in the firmware update status and the live cam is not in function.

Hi @Wing. Try performing a reset on your device, then reconnecting it to WiFi. You can reset it by pressing and holding the setup button for 20 seconds, then releasing. I would also reboot your internet router before reconnecting your Doorbell to WiFi. I hope this helps!