Video door bell
Hey @Cata, could you have your shared user update their Ring app? If it is already, have them uninstall the app, reboot their phone (turn if off/on), and reinstall the app. This should help alleviate this concern, but let us know what happens! Please include the shared user’s phone and software type if more assistance is needed. We’re happy to help!
I did that nothing changed thanks any way for your advice