Video door bell not working at all 🤦‍♀️

My door bell stopped recording, stopped sending alerts. When you press the bell nothing happens. It’s 75% charged I tried to reset it, but the white light on the bell is not lighting up. I’m self isolating and vulnerable I need this working. Have I got to replace it or can someone help me please

I would remove the doorbell from your ‘location’ and add it fresh. This happened to me yesterday. Keep pressing that orange button until the device says ‘welcome to ring’. You will (may) need to reconfigure your device.