Ring Video Doorbell
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J
Video Cropped on sides
battery-video-doorbell
troubleshooting
Is there a fix for the black bars on the right and left the one on the left doesn’t cut out that much image but the one on the right you lose a lot that is in camera view and could be seen if the black bars weren’t there. 
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30-03-2023 11:57:54
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Justin_Ring
Hi @JFolta. You are not able to remove the black bars on the sides. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/feature-request-board/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place. Feel free to link that post you made in the Feature Request board here so other neighbors who come to this thread can easily find your feature!
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03-04-2023 06:41:59
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