Video clips are very short

Ever since the ring app updated to the new layout, the video recordings are super short. It used to show the person walking up to the door, ringing the bell and usually a bit afterwards. Now its only like 3 seconds. Not very helpful anymore. Plus answering live never works, because it just shows the short clip and that is it. Clearly a difference since the app update. I have gone into settings, Device settings, Video Settings, and see the Video Recording Length is set to 60 seconds… so it is certainly not that setting. Any ideas? Thanks.