Ring Video Doorbell

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4
Video auto open on alerts

When I purchased the Ring Doorbell 2 it was my understanding that motion alerts or when the doorbell rang that the video would automatically open. That is not happening on my phone which is a Moto g7. My app is up to date. It's frustrating to have to manually open the video which wastes time. Was I told incorrectly about the video and alerts?

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07-02-2020 19:21:11

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