I have my Ring Video Doorbell since 2015 and all was OK until past week. Since then my Ring is completely weird !
There is a week or two ago my video transmission does not occurs anymore.
Past week I put it to charge and in two days it have no more battery.
Then I charged again and two more days and no batery.
(I changed nothing in configuration before or after these two events and I haven´t live preview set)
In the past night I charged it again. A hole night, and now (6:30a.m.) I install it again and no response from front button press.
Then I took it, delete from Ring App and do a complete reinstall…
My Chime detected it and says its ok, but when I press the front button the Chime does not ring and I can´t see video transmission.
The APP says my firware was updating and I stayed waiting until the lights stops flashing.
Now when I press the front button are no response, nor the ring plays, nor the chime plays, nor I can see video of my front door.
It´s Ring version 1 and I don´t know what to do anymore.
Can anyone help please ?