Very frustrated with new cameras

I am new to Ring. I have an indoor camera and an outdoor stick-up cam battery with solar panel The indoor cam picks up motion and sends me a notification, but no video appears in the event history. The outdoor cam also sends a notification for movement, but the video is just black. I can't activate either camera on live. A copy of days ago some of these features worked, but never all of them. It's the same of I view from the website. They both ping successfully I have redone the setup on both, even removed both cams and started over. When I tested the WiFi the download was around 10 and upload around 4. It is worse now, but even with those figures the problems were the same. I have snapshot activated on both, set at 3 minutes. How do I get these things to work reliably? I intend to install them on a farm far away where I will not be able to physically attend to them for months. The internet there is about 4 download and 1.3 upload When I had only the indoor cam for a few days that seemed to work okay