Trying to figure out why, without making any changes to the ring or phone, we sometimes get notifications on only one of the two phones connected to the app or either one of them. Then we start getting them again, again without doing anything to the app or phones.

‎Using Mailbox sensor on a Cluster Box (Community Mailbox)

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bigfishtech

Using Mailbox sensor on a Cluster Box (Community Mailbox)

mailbox-sensor

Is it possible to use the Mailbox Sensor on a Cluster Box (Community Mailbox) that is located within range of the Amazon Sidewalk Mesh Network (or Ring Bridge as updated docs detail)?The biggest challenge is the antenna that would need to pass through the lock door.

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15-10-2020 17:29:15

Responses (2)

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Caitlyn_Ring

Hi @bigfishtech. The Mailbox Sensor is designed to be used on a personal mailbox that is on your own property rather than a shared or community mailbox. I hope that helps clear things up. :)

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16-10-2020 17:08:08

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oliskeith

I have a shared mailbox. I was able to get the signal to penetrate the Metal Mailbox, by putting the ring HUB in the Lobby. My problem is trying to get the signal to reach the mailbox from my apartment floor floors up through concreate

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10-06-2021 15:37:35

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