Hi,
I have just upgraded from the Ring Doorbell Gen 1 to a Ring Doorbell Pro and the Ring App is telling me that my Ring Video Recording has expired…is this because my Ring Video Doorbell Pro had a previous owner ?, as I got it from a friend.
Its asking me to subscribe again, even though I have a monthly plan in place. Do I have to stop my plan from the Gen 1 doorbell and take out a new plan with the Pro ? I dont want to be paying this twice !!
I have removed my old Ring Doorbell from the app and account and reset it.
Any advice please ?