Ring Video Doorbell
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Upgraded and Plan not working?
Hi, I have just upgraded from the Ring Doorbell Gen 1 to a Ring Doorbell Pro and the Ring App is telling me that my Ring Video Recording has expired....is this because my Ring Video Doorbell Pro had a previous owner ?, as I got it from a friend.Its asking me to subscribe again, even though I have a monthly plan in place. Do I have to stop my plan from the Gen 1 doorbell and take out a new plan with the Pro ? I dont want to be paying this twice !!I have removed my old Ring Doorbell from the app and account and reset it.Any advice please ?
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11-03-2022 13:05:48
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