Upgrade to Plus

Hi,

I just purchased a Ring Alarm set in Canada. If I sign up for the annual Basic subscription ($59.99 CAD for the year), is it possible to upgrade to Plus for just one month if I plan to go on a vacation and then return to Basic once I return? Thanks!

Hi @user55812. You can change or cancel your Ring Protect plan at any time by logging into your account on Ring.com and selecting Protect Plan. Since you are on the annual plan, Iā€™d suggest canceling that and subscribing to the Ring Protect Plus monthly plan, as annual and monthly are billed differently. You can find information on how to cancel a Ring Protect plan, as well as information on the prorated refund policy, in this Help Center article.

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