I have Ring Protect Basic Plans for my spotlight cam and my doorbell cam. I want to add my indoor cam to it too and have the Protect Plus plan. The problem is that only 5 days ago I was charged my monthly fees for my exisiting plans, and I don’t want to subscribe to the Plus plan right now if it will charge me straight away. Will I get charged a pro rata or can someone provide any info? I’ll attach a screenshot to show what it says. Cheers.
Hi @user59109. The Ring Protect Plus Plan will cover all of your cams and doorbells at one location. If you have a basic plan, upgrading should result in a pro-rated amount. For answers specific to your account information, I suggest reaching out to our support team directly. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.