Unusable on browser

Products Security Cams
1

The Ring.com website’s “dashboard” is totally broken for car-cam.

“HEVC not supported.” Chrome and Safari both support HEVC. The website suggests putting your Car Cam in “legacy mode” which is literally impossible.

You can neither view nor download your videos from a browser. If you hit “download,” it thinks for a long time, then spits out an error.

This product is so half-baked, it’s infuriating.

2

Hi @maxintosh. Thank you for sharing what you have been encountering with the Car Cam on Ring.com. For this type of concern, the next best step would be to contact our support team to further investigate. Give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.