My camera is unusable. Attached is a photo of what my doorbell cam looks like at night on a clear evening with no precipitation. My other 3 cams are working fine. Ring, can you send a replacement?
Thank you for the image example, @Griff410! This video image certainly does not look as it should. If wiping the lens did not help to resolve this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.