Unstable

My Ring Doorbell 2 is highly unstable. I can view sometimes for rings and motion but sometimes, when I cick on live view, it keeps spinning for ever and then times out saying Live view ended.I have called twice and they went through the whole process of resetting and reconnecting but still the reliability is low. Anyone else having the same issue?Also, my internet speed at the door bell is always above 100 Mbps DL and UL.Regs,B