unmonitored system message

We have a pro monitoring plan but the app has a message that we do not and that we are self monitored. This is unnerving. What’s going on?

Sounds like you have it set to self monitoring.
Go into the settings, then monitoring. Change it to professional instead self monitoring.

1 Like

In addition to @Eagle328’s solution above, here is our help center article about Professional Monitoring, with instructions and links for more information. :slight_smile: