How do I redo my door
Open the App, scroll all the way down and select the Add Device option. Then follow the instructions. You’ll likely have to have the cover off so that you can access the QR code for scanning.
It’s not working it’s telling me it’s registered to someone else but that is me
Hi @Dayion11. I would ensure that you are logging in using the same email and password. Typically, when you are experiencing this issue, it’s due to incorrect login credentials. If you are still having an issue, you may need to contact our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.