Unhappy customer

Hi there, @jlvetor123! When not subscribed to a Ring Protect Plan, the live viewing becomes crucial. The ability to live stream an event quickly is the best way to catch an event, and is best accomplished with optimal wifi signal. Check out your RSSI in the device health section of the Ring app, to ensure for optimal wifi signal. I recommend also using the Rapid Ring app, as it is designed for the quickest access to live view. I hope this helps! :slight_smile:

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