Hi @user69094. If you're the Owner of the Ring Doorbell, and not a [Shared User](https://support.ring.com/hc/en-us/articles/115005235186-Controlling-Ring-Devices-With-Shared-Users-and-Guest-Users), you should be able to follow the steps [here](https://support.ring.com/hc/en-us/articles/360034825092-How-to-Reconnect-Your-Video-Doorbell-or-Security-Camera-to-Wifi) to reconnect your Doorbell to wifi. However, you can also walk through a new setup in the Ring app using the steps under Set Up a Device. This will allow you to enter in a new wifi network name and password if these have changed. Should neither of these options work, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) for more in-depth troubleshooting assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.