Ring Video Doorbell

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T
unable to view/play history

Hello, We have a ring doorbell2 and I am unable to play back any motions/rings/or live view within my history. I am able to view them at the time of event just not within my history. I am trying to go back 3 weeks. I simply went into my hostory and I am able to star it or delete it but not play it. Please help.

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28-01-2020 17:17:05

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