Unable to view certain motion detection alerts

@Apex Thank you for sharing that screenshot, I appreciate it! I’d say it’s not likely this has anything to do with the Ring Protect plan itself, as the trial provides the same benefits when it comes to video recording. It’s possible it’s due to the connection that your Doorbell has, as the videos may not be fully processing at the time of recording if the connection isn’t stable. What is the RSSI number for your Doorbell on the Device Health screen?