Unable to subscribe

I am trying to subscribe the basic protect plan, but every time when I click “Subscribe”, the next screen always shows “Look like you are new,…” (Please see the attachment), which is weird and effectively stops me from going any further to Subscribe a plan.
Please help.

Hi @user65819. Try using a different web browser to see if that helps. You also want to make sure you do not have a VPN active on your phone. If these steps do not help, reach out to our support team for further assistance. Give our support team a call at one of the numbers available here.