Unable to finish installation, Chime Connection

I have installed 2 RING’s before this one and i didn’t have this issue before, now i have a 3rd RING 2nd gen, and i cannot finish the Chime Connection installation.

I’m seeing this image all the time (see attachement)

Using HTC U11 with Android 9

App version is 3.31.0

What am i doing wrong?

Re-installing the ring app, has sorted this issue.