unable to enter username/password on iPhone app

Tried to login to iPhone Ring app. Username and password lines are displayed, and can be selected. But no keyboard comes up, so I have nowhere to type in my information. How do I get a keyboard to be displayed in/on the app so I can type in my information?

Hi @FarHarbor. I would first try to just turn your iPhone off for a few minutes then turn it back on. This usually fixes that problem. If that doesn’t work, try to uninstall then install the Ring app. Let me know if this works!