Desktop notifications not working

Question

Desktop notifications aren't working. Tried Chrome and Edge. Made sure all notifications are turned on. Trying to get this set up on my husbands computer and he can see live and history but no notification for motion. My laptop works fine.  Spent 40 minutes with support with no help

Justin_Ring · Answer

Hi @peggy8080. If you have a VPN active on his computer, I would recommend disabling it to see if it helps. We also have this Help Center [article](https://support.ring.com/hc/en-us/articles/4404641745300-Turning-on-Push-Notifications-for-Ring-com) with other steps you can try for this type of concern. If you have tried these steps and are still having the same concern, I recommend you continue working with our support team for further assistance. You can also reach out to our support team on Facebook or X (formerly known as Twitter) by sending a private message to @Ring.

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