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M

MonkeysInHats

Unable to connect to Ring Wifi and unable to connect to Ring Network for Ring doorbell pro

Doorbell won't connect to the WIFI on my phone or the ring network. Yet my other two cameras work.

3542 •

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1 •

28-03-2020 19:50:34

Responses (3)

  • T

    thatcherhelton

    ![image|230x500](upload://njxCo06hHvKqU6uQOyjMXoHzded.jpeg)

    0

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    12-02-2021 15:03:37

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    • A

      agonza48

      I tried using a different device and it did not work. i’m still unable to join the ring network! the device is fully charged. any suggestions?

      0

      •

      29-03-2021 00:12:29

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      • C

        Caitlin

        I’m having the same issues and customer service has been a nightmare. The power is fine with all the wires. We checked the output. We completely uninstalled and reinstalled it and I get the same message about cannot join ring WiFi network

        1

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        01-09-2021 00:16:32

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