‎Unable to connect to my ring doorbell on app

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user60752

Unable to connect to my ring doorbell on app

app-settings

troubleshooting

I am the registered owner of my device however I am unable to connect to my ring doorbell via the app as it states I’m not the owner and just asks about setting up a new device. My Husband can not access on his phone either. The account settings has my name, email snd phone number.

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2 •

02-10-2023 08:16:48

Responses (4)

L

lalalala

you might setup the device using a different email

1

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03-10-2023 02:23:14

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U

user72826

Im having the same issues, had a new phone and now it wont let me on to my doorbell even tho all my information is there

1

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29-12-2023 06:10:53

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J

Justin_Ring

Hi @user72826. I have responded to you in your post here.

0

•

01-01-2024 07:26:25

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S

system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

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31-01-2024 07:27:05

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