Unable to Connect Existing Device on New Home

I purchased a home with an existing Ring 2 doorbell. I am trying to connect the device and am unable to connect to the ring wifi for set up. My internet strength is solid. Suggestions?

Hi @EBAM. Is there a specific problem that you are encountering during the setup? What part of the setup process is failing? These questions will help the Community to be able to provide valuable insight into your particular issue.