Ring Video Doorbell

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Unable to Charge Doorbell
battery-video-doorbell
troubleshooting

Hi,While I am using the correct USB cord (tried a few- which while tested on other devices works fine) the door bell does not charge when I connect it (using the Orange USB that came with unit.I set it up to charge at 8:30 this am (no light showed that it was charging) and when I got back at 11am...there was no charge, no light showing that it was charging.Tried other cords etc but had the same result.Any ideas?ThanksHarrisS

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23-05-2020 16:56:53

Responses (2)

  • J

    Hi @HarrisS @Chelsea_Ring What was the outcome of this? I have the same issue I believe. No light on doorbell when plugged into ring hub via usb cable to charge. Tried a second cable that I charge my stick up cam with, still no light when plugged in. Been on charge for half a day and battery not moved from 69%.

    0

    29-11-2021 23:52:39

      B

      @JamesE What are you connecting the USB cable to? Maybe try a different/slightly higher power charge brick.

      1

      30-11-2021 17:16:10

  • 5

    I am having the exact same problem. I don't have the cycles to screw around with this, so I'm going to look elsewhere for a smart doorbell solution.

    0

    09-02-2022 16:32:26

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