Hi,
The issue here is not that we don’t know how to change the voice to other language or region. The issue is that the English (UK) voice has changed with the last update and it now sounds “Grumpy”. To make it worse, it only affects the voice coming from the base station and not the keypad. So, now every time it says “Disarmed” , “Home and Armed”, “Away and Armed” or “Sensors require bypass” the base station has a different voice rate and pitch than the Keypad (which still uses the other voice).
Not sure who had the brilliant idea of updating the English (UK) voice to sound much worse, but at least both, the base station and keypad, should be using the same voice.
Has someone at Ring tested this properly?
I already tried to change the voice to a different voice and then back to English (UK) selecting the option to update all keypads with the same voice when prompted but that hasn’t made a difference and the keypad is still using the old voice, and the base station the new voice.
I have recorded the audio from the base station and keypad for comparison but unfortunately I cannot share them here.