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R

ringuser123498

Two of the new ring doorbell wired on a single transformer supported?
troubleshooting
hardwired-battery-video-doorbell
Doe anyone know if I can set up two of the new Ring Doorbell wired only units on a single transformer? I've found the documentation / wiring diagrams for other multiple ring device scenarios, but not for this one.

1578 •

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19-02-2021 09:52:47

Responses (2)

T

Tom_Ring

Hi there, @ringuser123498! It is possible to have two Ring Doorbells hooked up to a single transformer. This of course will depend on what type of Doorbell you have. This [Help Center link](https://support.ring.com/hc/en-us/search?utf8=%E2%9C%93&query=directly+to+low+voltage) will point you in the right direction for any other Doorbell, but the new Doorbell Wired does require 1 chime kit to be installed with 1 transformer and for 1 Doorbell. I recommend following the Installation Guide [here](https://support.ring.com/hc/en-us/articles/360054984332-Video-Doorbell-Wired-Installation-Guide) for the best installation steps, as well as watching our [video here](https://youtu.be/kXP7pFuZThw) that explains the setup for a single Doorbell Wired. It is possible to wire the Video Doorbell Wired directly to a transformer that meets the 10-24 VAC requirement, but we recommend that you have a professional electrician handle it if you are not comfortable with such processes and share the links I have earlier in my reply. In addition, we do not recommend wiring 2 Video Doorbell Wired devices directly to one transformer. I hope this information helps!

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22-02-2021 08:20:16

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M

Markitect54

So the answer is no for the ring doorbell wired units, but there are other ring units that allow two buttons wired directly to one transformer? What units work, and is there a work around for the ring doorbell wired units?

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22-11-2021 07:56:02

U

user3766

It was really hard to understand the answer from Tom_Ring @ringuser123498 but the simple answer is NO. There is no way to use two of the Ring Wired Doorbells in an existing home with two traditionally hard wired doorbells with a single transformer. I guess I will return the units.

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28-11-2021 05:11:09

U

user34353

Hi @user3766 I agree @Tom_Ring ’s response is a bit hard to decipher. Can I ask a clarifying question to your previous reply? You mentioned two Ring Doorbell Wired’s \ two traditional doorbells — what about two Ring Wireds and ONE traditional doorbell/transformer? The wiring diagrams here imply it can be done. But I guess upon closer review it looks like it doesn’t mention Ring Doorbell Wired as a model that this diagram would work for. But I don’t understand why? https://support.ring.com/hc/en-us/articles/360022642331-Wiring-Diagrams-for-Ring-Video-Doorbell-Setup

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25-01-2023 02:58:13

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Tom_Ring

Hi @user34353. If the information I've provided is a bit hard to decipher, I'd suggest reaching out to a qualified electrician to complete this installation. Although we do have some of the most common setups listed, we don't have every possible combination. A qualified electrician will be able to access your individual circuity and provide that correct installation.

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25-01-2023 01:40:19

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system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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24-02-2023 01:40:41

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