Ring Video Doorbell

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M
Two base stations at two different homes
app-settings
troubleshooting

I have two base stations. One at my house and one at my elderly mom's house. I also installed a Ring video doorbell at her house. How do I set the settings when my mom's doorbell is pressed, it only rings at her base station and not my base station because I hear it at my base station.

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22-12-2022 20:14:11

Responses (1)

  • T

    Hi @mrdwongsf. A Ring Video Doorbell cannot have the Ring Alarm Base Station play sounds through it when a button is pressed. If you are hearing tones at your home through your Base Station, it is likely from a Contact Sensor or Motion Detector. Try checking your Ring Alarm History when you hear a sound. This will let you know what is making noise.

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    23-12-2022 16:14:18

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