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Turning Off Neighbor Safety Report
neighbors
troubleshooting
notifications

Does anyone know how to turn off the Neighbor Safety Report?

26966

0

141

29-06-2020 02:43:22

Responses (20)

  • X

    I enabled notification for the doorbell functionality and that's it. The fact that ring bundled the safety report with the doorbell notification and refuse to fix it after so many complaints show Ring does not care about customers. Never buying another device from Ring again!

    0

    29-07-2021 05:12:34

    • A

      I would also like to see the ability to disable this notification iOS. I find it distracting. Thank you!

      0

      02-09-2021 02:37:52

      • F

        Broken software. Please fix this bug. The Safety Notifications cannot be turned off on my iPhone. This software is also demanding that I choose one form of Neighbor interaction. It wont' allow me to opt-out of neighborhood spying. I chose "Lost Pet" as the least noxious selection.

        0

        02-09-2021 04:52:50

        • U

          I am also having this problem. I have turned off the weekly safety reports in the app for all my locations and it still pops up, just happened today. Really annoying, please fix this Ring! It can't be that difficult to give us control over notification settings and a way to opt out of these things

          2

          23-09-2021 05:08:53

          • M

            Hi neighbors! [Setting up your Neighbors Notifications](https://support.ring.com/hc/en-us/articles/360035556591-Setting-Your-Neighborhood-Notifications) should also allow you to disable notifications for specific report types. When changing this option, please ensure your mobile device has an efficient connection and does not have VPN enabled. If the steps in the above linked article do not work, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

            0

            24-09-2021 06:26:11

              R

              This doesn’t work. Why do I always have so many problems with the ring app? It’s j sane I pay money for service and the app is always bugging out. Somehow notifications are the most complicated thing I the world for this pathetic team to try and figure out. Before your cr-app wouldn’t notify me of people at my door. Now it won’t stop giving me useless safety reports that I’ve obviously turned off for all locations. Amazon and ring are complete beta trash, might as well be a google product.

              0

              14-10-2021 01:53:29

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