Ring App
Turning Off Neighbor Safety Report
Does anyone know how to turn off the Neighbor Safety Report?
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29-06-2020 02:43:22
Responses (20)
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Bug Report: DESCRIPTION: Unfortunately, in iOS, disabling the "Safety Report" toggle switch in "Neighbors > Customize Neighbors > Notification Preferences" **does not disable** the "Safety Report" notification. Ring App Version: 5.35.0 iOS version: 14.4 **PLEASE ESCALATE THIS BUG FIX** -- IT IS A PERSISTENT ANNOYANCE THAT IS MAKING ME QUESTION WHETHER RING IS WORTH MY PRECIOUS TIME. SRY FOR ALL CAPS. Full disclosure --I'm a professor of computer science specializing in software engineering.
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25-02-2021 04:26:11
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- A
This is the most awful feature! I just spent an hour trying to track down a "shots fired, man loose" notification I got for "nearby." The map shows the ENTIRE CITY. So I goodle details. Nothing. I look on Facebook & text with my sheriff friends for my town. Nothing. USELESS!!! Allow us to turn these stupid notifications off!!
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08-04-2021 02:11:22
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- S
This is beyond annoying. As a software engineer, I am flabbergasted that these incompetent people cannot give users the ability to turn this off. There is no "Advanced Preferences " section toward the bottom of the page that @Marly_Ring mentioned above. I was able to find an "Advanced Filters" section and it stated that my safety report was already disabled. However, I still get this STUPID notification every week. Since I can't get a refund for their incompetence, all I can do is warn people to try alternative brands that are more capable of meeting their users' needs. Going to try the Rapid Ring app that was suggested above :frowning:
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15-07-2021 03:20:37
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Marley_Ring
Hi there, neighbors! The [Neighbors Safety Report](https://support.ring.com/hc/en-us/articles/360035191972-Neighbors-Safety-Report) can indeed be disabled on both Android and IOS devices. While logged in on your Ring app, please try the following steps: * Open the Menu (3 lines top left) * Select "Neighbors" * Tap the gear icon to access your Neighbors Settings * Under your neighbors location, select "Customize Neighbors" * Scroll to the Advanced Preferences section towards the bottom of this page. * Tap Notification Preferences * Toggle the Safety Report toggle found on this page. This should work similarly on both IOS and Android. You will notice various settings and filter options along the way, which can also fine tune your Neighbors experience. Feel free to let us know how this goes! :)
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11-02-2021 07:50:02
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