Ring Video Doorbell
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K
Turn off motion alerts to all devices at once?
motion-settings
app-request
Is there a way to turn off motion alerts to all devices at once? I just took out our garbage after midnight, went in the app, selected the doorbell, then clicked the sprocket to go into settings. I then disabled Motion Alerts so my wife's phone wouldn't go off. She texted me asking me what I was doing going out the front door so late. I thought, by clicking the toggle switch on the settings page, that would turn on/off Motion Alerts globally. It does not. Is there a way to do this? I have a Ring Doorbell Pro with the latest version of the app on iOS.
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31-10-2019 04:41:09
Responses (8)
N
I have two doorbells and a camera. I would like to see a snooze all devices to turn off motion detection when I am working in the yard. In addition to the snooze all devices, there needs to be snooze all notifications on all phones.
0
22-11-2019 05:09:14
R
Agreed, I have 3 devices that I have to snooze separately every weekend when I am doing yard work. Seems like a simple fix to snoooze all at once. Has Ring responded to anyone?
1
18-12-2019 09:09:14
I
I just encountered this issue this morning with my new video doorbell 2.
This is a complete oversight. A no-brainier.
If I set motion snooze on the app on my phone then ALL devices that are connected to this same ring doorbell (phones, tablets, etc) should be set to motion snooze.
Fix this Ring!
1
04-01-2020 04:08:11
G
Hi
I have a similar issue. I was going to install a solar powered motion device in the back yard but I am out in the garden regularly throughout the day and don't want it activating whilst gardening.
I have a Ring 2 doorbell at the front of the house which I want activated all of the time so only want to turn the one off in the back during the day. Them turn it on when I go to bed.
In other words we need the ability to turn these devices off
Also can the audible alarm be disabled
Stay well
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03-04-2020 03:30:50
M
WOW--NINE MONTHS, AND NO ONE HAS RESPONDED WITH A SOLUTION?? It has become apparent to me in my 3 days of ownership of a ring doorbell, that the leader in this field cannot develop a decent app to operate these doorbells!! And the Customer Service appears to be extremely weak also. I think I may be returning this item for it's extremely weak app!
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24-07-2020 05:11:36
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C
Hey there @mcbaxes. As we are a neighbor to neighbor support forum, all posts may not have a moderator or admin from Ring responding on the post. We encourage the neighbor to neighbor interaction in the forum, and if you're in need of immediate support that you could not find in the Ring community, we urge you to contact our support team directly.
Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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24-07-2020 09:19:07
L
This insane they haven’t fixed this problem. I put the ring doorbell in for parents who aren’t tech savvy. We have workers that go in and out. We shouldn’t have to turn off notifications on all phones. INSANE
0
11-11-2021 05:10:36
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U
It’s unfortunate to see that no one from Ring has bothered to respond. I am not interested in calling Customer Service. How about the update the software and let us know about changes in this post. This seems to be a common problem and I have experienced it as well.
0
03-05-2022 04:06:13
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31-10-2019 07:11:10
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