I am having this same issue. I want to disable all sounds on my iPhone and Chime device from the doorbell EXCEPT the actual doorbell press. I want to still see motion alert notifications on my iPhone but do NOT want to hear a sound when motion is detected. The only sound from the doorbell I want to hear on my iPhone and Chime device is when the doorbell button is pressed.

Hi @EmjayMaine. To disable the sound on your Ring Chimes, follow the steps mentioned by Caitlyn. As for getting alerts but muting the sound, follow these steps to accomplish this:

• Open the Ring app
• Choose the menu button (three lines in the upper left corner).
• Select Devices and tap on your Doorbell
• Tap Device Settings
• Select Notification Settings
• Tap on App Alert Tones
• Tap on Motions, then select Silent.

I hope this helps.