Trying to subscribe and can’t

Subscription. I can’t subscribe to the ring app. It keeps sending me round and round the same things. Telling me to down load the app which I already have

Hi @ashley.helme94. If you’re running into any roadblocks when trying to subscribe and the steps in our Help Center Article here don’t help, you’ll want to touch base with our support team at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: