Key by Amazon
Trouble adding Schlage Encode to Ring
This has been quite an issue so far. I am in Canada and have installed a Schlage Encode. Schlage software has been installed and works just fine. I tried to download the Key app but it is not available in Canada for some reason but I managed to find the current apk file and installed it that way. I can operate the lock through the Key app just fine. Now I am trying to add the lock to my Ring system but neither the lock or Amazon Key shows up in the add devices menu in the Ring app. Does anyone have any ideas of how to get this set up? Seems quite complicated for something that should be plug and play.
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04-02-2023 06:37:00
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Justin_Ring
Hi @Corb71. I discovered this community [post](https://community.ring.com/t/schlage-encode-lock-and-ring-doorbell-pro-in-canada/11770) where another neighbor expressed a similar concern as you. There is a marked solution to it as well.
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06-02-2023 07:00:09
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